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FAQ |
site map |
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Commonly
asked questions by SHOPPERS |
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How often do you have these
sales? Our
spring/summer sales are typically in March/April and our
fall/winter sales are in August/September of each year. |
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Are children allowed to shop with
me?
Yes, although we will permit children, we encourage you to
shop without them so that you can focus on getting the best
deals. These types of sales can get crowded, and it may be
easy to lose track of children. |
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Are the sales located indoors?:
Yes. |
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Are there any parking fees or
entrance fees? No. |
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What forms of payment do you
accept? We accept
Cash only. |
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What is your return policy?
All sales are final with no returns. |
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Can we "try on" the clothing?
Unfortunately, we do
not have accommodations for changing rooms. We suggest
that you determine your child's size before you come to the
sale. |
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What items do you sell?
We will be offering girl's clothing
(infant thru
teen), boy's clothing (infant thru size 20), all season maternity,
toys,
outdoor/indoor play equipment, linens and
bedding, shoes, bedroom decor, baby equipment, books, bikes,
videos, and anything else to do with kids! |
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How much can I expect to save?
The more you buy, the
more you save! Of course B.B.'s Closet does not price any of
the items, that is up to each of our consignors individually,
but typically they price their items at 50% - 75% off of the
original retail price. Also make sure to visit our Half-Price Sale later on
Sunday where you can save even more! As attractive as
our half-price sale is, make sure you also shop early on for the best
selection. |
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Are the sales seasonal for
clothing? Yes. We
only sell spring/summer clothing in our March/April sale and
fall/winter clothing in our September sale.
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Who runs the sales? B.B.'s Closet is a privately owned company run by three stay-at-home
moms. |
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How can I
become a B.B.'s Closet consignor?
It's easy. All you have to do is register, clean,
hang/package, and tag your items, and bring them to us. If
you think you might be interested in consigning with us, please
take a look at the detailed
Consignor Information
for more information. |
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Commonly
asked questions by CONSIGNORS (sellers) |
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Who can consign their items and
become a seller? Anyone can consign their children’s items with B.B.'s Closet. |
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How much of my sales
can I expect to
receive?
Sellers receive up to 75% of their sales less a selling fee (to cover facility rent, insurance, advertising,
etc.).
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How
many
of my items can I
expect to sell? Most sellers sell approximately 85% of their items in sizes 2-10. For
sizes under 24 months the percentage drops due to the sheer
volume of merchandise received and the fact that people tend to receive
infant clothing as gifts, hand me downs etc. The older sizes
also will sell a lower percentage as children become pickier as
they near the pre-teen years and there is no way to try clothes
on. :-) |
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When do I pick up my unsold
items? Unsold items
are to be picked up on the last day of the sale as
determined by the Pick Up schedule. All items not picked up by
the end of Pick Up time will
be donated. |
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How will I know how to find my unsold items at pick-up?
Your items will be sorted by Consignor
Number for easy pickup. |
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How long does it take to get my sales earnings?
Your
check will be mailed within 14 days of the sale. |
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Will I know what items have
sold? Every seller
can view their sold and donated items through our partner
tagging system, My Consignment Manager. Results will be
available within 48 hours of the sale. Donated items may
take longer to become available depending on the volume of
donations after the sale. |
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Where do I find things to help me
hang my items (i.e. safety pins/hangers)?
Inquire with the local dry cleaners,
purchase at the dollar store or other discount stores, or check with freecycle.org, friends, family and
your local MOMS Club. You can also ask the children's
apparel stores, like Old Navy, Osh Kosh, and Carters for their
leftover hangers. |
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If I consign my items, do I have
to stay during the sale?
No. You are under no
obligation to remain at the sale after you have dropped off your
items. Although consignors are not required to volunteer,
our
volunteers do receive special benefits to shop the pre-sale
first. |
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How many items can I bring to
sell? There is a 400
item
limit on the number of items that you can bring;
and we ask
that everything fall under the acceptable items list.
You can also only bring 5 of
the same exact item (i.e. duplicate item).
Finally, we require that each consigner have a minimum of 15 acceptable
items to sell. |
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Commonly
asked questions by VOLUNTEERS |
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Can anyone sign up as a volunteer?
Yes, anyone may sign up to volunteer on a first come/first serve
basis. Keep in mind that volunteers get special benefits. |
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Can I volunteer for more than one
shift? Yes, if
you volunteer for two shifts, you are entitled to receive an extra preview
ticket for a spouse/friend. |
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How long are the shifts?
Most are four hours although we have made some two-hour
shifts available on a limited basis. In order to earn
volunteer benefits, you must volunteer a total of four hours or
more (i.e. one four-hour shift or two two-hour shifts).
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I'm pregnant or have a medical
condition?
If you are
pregnant or have a medical condition, you will want to volunteer
on Friday afternoons when the workload is less. We also
have a Bartering program. If you need
these positions, please
email us
with your request after
registering and we will try to accommodate. |
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Can I bring my children with me
to volunteer?
Sorry, but only children over 10 may accompany you while
you volunteer. |
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Can I cancel my shift if I have
signed up to volunteer?
If a volunteer needs to cancel their shift, they may cancel up
to 14 days prior their shift without penalty. We ask each
volunteer to find a backup worker in case of last minute
emergencies. If a volunteer cancels within 14 days of her shift
without a replacement, she will be asked to volunteer for an
extra penalty shift if she would like to attend the volunteer
preview sale in the future. |
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I
would like to earn
volunteer benefits, but I cannot
volunteer due to schedule or other restrictions. Are there
any other ways to earn these benefits?
You can earn volunteer benefits through bartering
opportunities.
Most bartering opportunities involve helping us to
promote the sale in some way and we will try to
accommodate your needs.
Email us if you'd like to request a bartering
opportunity. |
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